Process Improvement Toolkit

Do you want to spend less time on activities that slow you down and waste your time? Do you want to make your organization more efficient? Do you want your employees to have more clarity about how they should carry out their duties?

If so, this course is for you. It will help you gain a thorough understanding of the processes in your organization so you can determine what is contributing to your success and what is detracting from it.

When you embark on this journey, you’ll first learn some fundamental terminology about business processes and the many ways in which modeling them can help you, such as improved communication among stakeholders. You’ll then gain deeper insights into the four different types of business processes and the different levels of automation involved in each. As technology advances, more and more menial tasks are becoming automated, giving us the freedom to focus more on creative and strategic actions. This course encourages you to start thinking about how you can harness automation for your own purposes.

After that, you’ll learn about some modeling languages and software tools available, before getting into the real meat of the course, where we’ll go through the elements in two of the key process modeling languages – BPMN 2.0 and UML. You’ll then start creating your own process diagrams.

Process modeling is the first step towards process improvement, which the final part of the course is about. We’ll introduce some popular methodologies that organizations use to improve their processes, as well as some everyday tips you can keep in mind.

If you’re ready to make your organization or department more efficient than ever, enroll now!