Communication for Technical Professionals

Communication for Technical Professionals, How engineers, developers, and other tech professionals can get a message across clearly when talking to non-tech teams.

Course Description

Get Your Message Across At Work

Do you struggle to get your message across at work? Are your explanations not being understood? Do your business stakeholders, your boss, or other leaders, say you need to learn to speak their language?

If yes, the “Get Your Message Across” course will help.

In it, you’ll learn simple frameworks for communicating in a way that everyone will understand. No matter what the topic is.

My name is Chris and I’ve had a career in engineering and IT and now I’m a communication skills author and instructor. I’ve taught at international business schools and trained people in organisations like NATO and Google. The methods in this course are regularly described as some of the most practical and game-changing communication methods the participants have ever seen.

Learn a 5-part framework

In this course you’ll learn a 5-part framework you can use in almost any communication situation at work. I’ll show you how to talk to non-technical audiences. How to work out the communication style that works best for your audience and the approach that gets your message across.

The course is split into small, easy to follow parts. Each short video provides a specific framework or technique that will improve the structure and clarity your communication. The video lessons are supported by quick activities to help you apply what you learn and develop the methods to fit your personal style.

Relevant, relatable, simple, and jargon-free communication

You’ll discover how to create relevant messages, simplify complex ideas, and communicate them in a way that is jargon-free.

By using what you learn you’ll no longer suffer the frustration of other teams not understanding you. Say goodbye to the fear of presentation to senior leaders and have confidence your messages are understood.

The result is anything you say will be understood by any audience.

Avoid these common problems:

  • Too much detail
  • Too much jargon
  • Unclear presentations
  • People not understanding
  • Your audience not seeing why your message is important

Achieve these goals:

  • Explain things clearly
  • Communicate with any audience (especially non-technical audiences)
  • Quickly create tailor-made messages
  • Give executives what they need/want to hear
  • Get people’s attention
  • Create simple messages
  • Be jargon-free / stop using jargon
  • Be understood

Improve your communication in almost all work situations, including:

  • Talking to different teams or departments
  • Updating senior leaders and executives
  • Explaining your work to non-experts
  • Get approval for proposals and ideas
  • Talking about requirements
  • Educating an audience
  • Giving status updates
  • Sharing your work
  • Solving problems
  • Pitching an idea
  • Asking for help
  • And more

Frequently Asked Questions

Q: My work is very technical. Will this course help me talk to the business teams?

A: Absolutely yes! The methods in this course are a step by step process to create a message that is suited to your audience. If you need to talk about a technical topic to a non-technical audience the methods in this course will show you how. There are simple scripts to help build an understandable message. The course includes 10+ methods to simplify a message and examples that are specifically designed to show how to explain incredibly complex and technical ideas to non-technical audiences.

Q: Will this course help me communicate with other teams?

A: YES! That’s one of primary goals of this course, to help you communicate clearly with any audience – especially people outside your own team. When you use the methods in this course, you will improve the way you communicate with someone outside your team. You’ll understand what approach will help them understand and the type of information to include to make sure you get their attention and help them see why your message is important. When you use these methods your messages will be relevant, relatable, simple, and jargon free. This course helps when communicating with any audience – Internal, external, executives, people higher or lower in your organisation, and more. The methods you learn in this course are applicable to any situation where you want people to understand what you are saying, recognise the importance of your message, and quickly understand without the need for detailed explanations.

Q: Will this course help me when talking or writing to senior stakeholders and executives?

A: Yes it will. Executives and senior leaders appreciate well-structured communication that focused on topics relevant to their goals and objectives. The frameworks in this course show you how to make any message relevant to any audience. The methods you’ll learn show how to make the impact of your message clear and how to relate it to the specific goals and outcomes the executives care about. Executives and senior leaders will appreciate the clear way you structure messages and are likely to be impressed with the clarity of your communication. If you’ve ever been told you need to be “more strategic” or “Learn to speak their language” you will learn those skills in this course.

Q: Do I have to complete the whole course before I get any real value?

A: No – the content of the course is designed to give you tools you can use right away. You can use the methods in each section as soon as you have finished watching the videos. The more of the course you complete the more benefit you’ll get, but you can start using what you learn long before completing all 4 hours of lessons.

Q: How long does it take to finish the course?

A: The lessons are between 5 and 15 minutes long and the total video duration is 4 hours. The activities take additional time so you should expect to spend 6 hours in total. The videos are self-paced and you can complete them at your own pace.

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